Product return policy

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Dear customers, thank you for visiting our website.

We have the honor to present you the Return policy which regulates your right to return products.

The following Return policy refers to the website of  LOGING ELECTRONICS LLC, Skopje,  www.loging.mk. This policy refers and applies to all domains and subdomains of our work, and it appears at the bottom of our website.

All sales conducted though this internet site is in accordance to Loging Electronics` “return policy”. A customer is able to return Loging Electronics` products and receive a refund under the following conditions:

  • In order to avoid any further complications and misunderstandings, a product bought in our store cannot be returned without a previous notification at: eshop@logingel.com. Once we have been notified, we will make sure that the return procedure is initiated properly and the product will be replaced or partly/completely refunded. Without a previous notification to our commercialist, we do not take the responsibility to replace or refund the product and you will cover all costs triggered by this process.
  • Return and refund of products is only allowed when the product is not damaged and is in its original packaging together with all accessories, within 14 days of the day of purchase. The product must be returned to Loging Electronics personally or by mail, in suitable packaging and with the original fiscal receipt or invoice on address:

           Loging Electronics LLC, Naroden Front 19а/1/6,
           1000 Skopje, Republic of Macedonia.
     
  • The customer must follow all specific instructions by Loging Electronics, regarding the use of the product and its return to Loging Electronics. All delivery costs are at your expense.
  • For the returned products according to the conditions explained in points 1 and 2, the customer must pay the delivery costs and the bank commission expenses. All the other costs will be refunded to the account of your debit/credit card. The time period for insight and refund of the money to your account is directly determined by the individual policy of the bank.
  • If you receive a damaged or non-functional product you can submit a return request by sending an email to: eshop@logingel.com.
  • In the case of return of a product which is not according to the conditions explained in points 1 and 2 (for instance later than 15 days from the purchase date, in a different condition than the original one, without a fiscal receipt or invoice or defected) Loging Electronics will refuse the return of the product and will send the product back to the customer. In this case the customer covers all expenses regarding the delivery and return.
  • Loging Electronics` “Return policy” excludes return of software, calibrated products, semiconductor elements and specially manufactured products by Login Electronics ordered by customers. Loging Electronics will not be held responsible for any damage or loss during the transit of products from the customer to Loging Electronics or for any other item which we may receive together with the product.
  • SHOULD you have any questions regarding the return of products please contact us using the Online contact.All changes in the Return policy will be published on our website in due time. You can find them at any time displayed at the position on our website which we consider most appropriate.

Please read and follow the instructions of this documents and we guarantee you safety and a simple transaction.

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